At Hyperbaric World, we are committed to providing the best return policies in the industry. We want you to be fully satisfied with your purchase. Please review the following policy carefully to understand the terms and conditions regarding returns and refunds. By making a purchase on our website, www.HyperbaricWorld.com, you acknowledge and agree to the terms outlined below.
Return Policy URL
For detailed information about our return policy, please visit:
Return Policy
Returns
Do you accept returns?
Yes, we accept returns for defective and non-defective products.
Exchanges
Do you accept exchanges?
Yes, we accept exchanges.
Product Condition
Return Conditions:
We only accept returns for new products. This includes products that are unopened in their original packaging or have never been used.
Return Window
Return Period:
Customers have 30 days from the date of delivery to return a product.
Return Method
Return Method:
Returns can be made by mail. Please ensure the product is securely packaged.
Currency
Currency:
All amounts will be automatically converted into the customer's local currency (USD).
Return Label
Return Label:
A return label is included in the package for your convenience.
Restocking Fee
Restocking Fee:
A 20% restocking fee will be applied to the product price for returned items.
Refund Processing Time
Refund Processing Time:
Customers can expect to receive their refunds within 15 days from the date we receive the returned item.
Additional Information
-
Cancellations & Refunds (Before Order Ships):
If you need to cancel your order before it ships, please contact us immediately at info@HyperbaricWorld.com or call 800-736-6265. We will do our best to accommodate your request for cancellation and provide you with a full refund. -
Custom Orders:
Please note that custom orders are exempt from cancellations and refunds. -
Damages:
Please inspect the packaging of your item(s) upon arrival. If you notice any damage, make a note of it when signing for delivery and send photos to info@HyperbaricWorld.com within 24 hours.
Contact Information
For any questions regarding our return and exchange policy, please contact us at:
Email: info@HyperbaricWorld.com
Phone: 800-736-6265